Dealing With You Is Our Specialty
(Passing a colleague’s desk, I note he is dealing with a very difficult — we have all dealt with her — manager at a very remote location. She refuses to do anything we ask and we usually end up sending a tech to the location to do stupidly easy fixes.)
Coworker: “Yes, ma’am. We already have on our system that you are a very special client.”
Me: *chokes back the laughter until she finishes the call*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
