Dealing With Stupidity: That’s A Wrap!

, , , | Right | June 14, 2018

(I am working the board for the night, which is where all of our sandwiches are made during late-night. A customer comes in and orders a sandwich. I make it, and it is passed out to her. She takes a seat in the dining room. A few minutes later, she walks up to the counter, sandwich in hand, not looking too happy.)

Coworker: “Can I help you?”

Customer: “This sandwich is ice cold! The meat isn’t even warm!”

(I have just made a fresh pan of hamburger patties, and they had just come up before her order, so I know that this isn’t true. If anything, it should be hot enough to burn her mouth.)

Coworker: “Sorry about that. We can warm it up in the microwave for you, if you’d like.”

Customer: “Thank you.”

(The coworker brings me the sandwich, and knowing well that the meat is not cold at all, I simply unwrap the sandwich, stand there for about thirty seconds, then place it in another wrapper and hand it to be passed out.)

Customer: “See? Now it’s nice and hot. I can feel the heat through the wrapper. Thank you!”

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