Dealing With Customers Is Child’s Play
Me: “Thank you for calling [Company], this is [My Name], how may I help you?”
Customer: *laughing hysterically* “Is there a grown-up there?”
Me: “Excuse me?”
Customer: *still laughing* “Is there a grown-up there? You sound like a child!”
Me: “Oh, thank you ma’am, but I’m an adult. What can I help you with?”
Customer: “Are you sure? You sound like you’re three! What do they do, hire children?”
Me: “No, I’m 22 actually. What can I do for you?”
Customer: “Pass me to someone who sounds like an adult.”
Me: “I don’t think we’ll be able to help you.” *hangs up*
Question of the Week
Have you ever served a bad customer who got what they deserved?