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Deaf To Reason, Part 8

, , , , , , | Right | April 9, 2019

(Our accountant is deaf. Every once in a while we get people wanting to speak to her. This is one of these calls.)

Caller: “Can I speak to [Deaf Accountant]?”

Me: “I’m sorry, we are not allowed to transfer people to her on account of her hearing disability; you will need to email her.”

Caller: “I don’t understand. I just want to pay my bill. Transfer me to her now!”

Me: “As I’ve explained earlier we can’t transfer you to her. She is deaf.”

Caller: “Why in the world would you hire a deaf person if you can’t transfer me to her?”

Me: “We are allowed to hire people with disabilities here at [Company]. You will need to email her if you need assistance with a bill. I will not tell you again.”

(They emailed her.)

Deaf To Reason, Part 7
Deaf To Reason, Part 6
Deaf To Reason, Part 5

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