Deaf To Reason, Part 3
(I am known by my manager for being a bit too quiet sometimes, a side effect of my social anxiety. A customer approaches me holding a shirt and a bit of paper and a pen. I understand immediately what the issue is as we have a short back and forth of price checking by writing to each other on the scratch paper. My manager witnesses this exchange and pipes up.)
Manager: “[My Name], I know it’s crowded right now, but please use your words.”
Me: “She’s deaf.”
Question of the Week
Have you ever served a bad customer who got what they deserved?