Deaf Defying Customers
(Please note, I am hearing impaired.)
Customer: “Hello. Do you have any [Brand] perfume?”
Me: “No, we don’t.”
Customer: “But… but… I want it!”
Me: “You could try one of the outlet stores. Currently, this store does not carry it.”
Customer: “Why don’t you call the store in Bellingham?”
Me: “I could check online for you to see if we have it in stock in Bellingham, but the stores do not carry it.”
Customer: *shouting* “Call the f****** store!”
Me: “I’m hearing impaired. I cannot talk on the phone.”
Customer: “Just f****** call them!”
(I proceed to call the store, but because I cannot hear I am constantly asking the person on the other end to repeat what they are saying.)
Customer: “What are you, deaf?!”
Me: “Yes, actually.”
(Pause.)
Customer: “Oh.”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
