Days Off Shouldn’t Be A-WOLk In The Park
(I have a summer job at a business school arranging entry exams. Note that some exams take place at a sister school on the other side of the city. A young man approaches my desk.)
Young Man: “I need to know where I’m supposed to be.”
Me: “Okay, what’s your name?”
Young Man: “My name is [first and last name].”
Me: *looking at list* “Oh, I’m afraid you’re supposed to be taking your exam at [school across town]. There’s no way you’ll make it in time. You received an e-mail about this, right?”
Young Man: *laughing* “Yeah, I did, but I had no idea where that place was so I assumed it was here!”
Me: “Oh, that’s really too bad, but you’ll miss it now.”
Young Man: “Oh, that’s okay! I didn’t even want to study here. I just wanted a day off from the army while I came here to take test. Now I have the whole day off and don’t even need to waste time on the that!”
Me:: *a little confused* “Oh, that’s… good for you.”
Young Man: *skips away happily*
Coworker: *walks up to me* “Yeah, we get a couple of those every year. Not a bad scheme at all. I might actually try it sometime.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.