Daycare Snare

, , , , | Right | June 10, 2019

(I work in a small, family-owned retail store. It’s the week before Christmas, and we’ve been very busy. I’m the only employee in the store when an older lady walks up to the counter with three small children in tow. Note that I’m busy helping another person at this point.)

Lady: “Hey, you!”

Me: “Just a minute, please. I’ll be with you when I’ve finished here.”

Lady: “No, you’ll talk to me now!”

(The customer I’m with rolls her eyes and whispers at me to go see what she needs.)

Me: “All right, what can I do for you?”

Lady: “I spent over $200 in here yesterday, and I want you to watch my grandkids while I go to [Nearby Supermarket] to do my shopping.”

Me: “Excuse me? I’m sorry, but I can’t do that. It’s not legal, and it’s not safe for them.”

Lady: *immediately enraged and yelling* “I SPENT OVER $200 IN HERE! YOU’LL DO IT BECAUSE I SAID SO, AND YOU OWE ME FOR BUYING S*** FROM HERE!”

Me: “Lady, for starters, buying products from my shop does not get you special treatment. Secondly, it. Is. Not. Legal. For. You. To. Leave. Children. Unattended. In. A. Retail. Store. Thirdly, I am not a babysitter and this shop is not a daycare. I don’t care how much money you spent here; I’m not looking after those kids. I don’t owe you a d*** thing, and my name is [MyName], not, ‘Hey, you.’ Now, I have people to help who are spending money today, so if there’s nothing else, have a great day and a merry Christmas.”

Lady: *now screeching* “LISTEN HERE, YOU F****** C***! YOU’LL DO WHAT I F****** TELL YOU TO DO OR I’LL—“

Me: *cutting her off* “You’ll do absolutely f****** nothing. Now, get the f*** out of my store and take your f****** grandkids with you, you rude, uppity b****. You try and leave them here, and I’ll call the f****** cops and report them as abandoned children. You can enjoy sorting that out with them and children’s services. Now, F*** OFF!”

(The lady turns purple and storms out of the store, swearing that she’ll call my boss and I’ll be sorry. I won’t, as my boss knows me very well, and knows that if I mouth off to someone, they’ve deserved it.)

Me: *to the other customers in the store* “Ahem. And that sorry note ends today’s episode of ‘Entitled Egomaniac Theatre.’ Please stay tuned to our website for repeat broadcast times. Now, who else needed assistance?”

(I ended up having two people commiserate with me for having to deal with people like her and got a high-five from another person who I knew worked in corporate retail. If you can, I highly recommend working for someone who doesn’t allow customers to get away with nonsense. It makes the job just a little more bearable.)

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