Day-Scare Center
(I work in a call center selling credit cards over the phone. I get a call one day from a woman who sounds like she is surrounded by children.)
Me: “…and what is—”
Caller: *to kids in the background* “Hey! Quiet down back there! Don’t make me get the rolling pin!”
(I think to myself: Oh, my! Well, they are her children, not mine, so I’ll ignore it.)
Caller: “You were saying?”
Me: “Yes, ma’am, what is your occupation?”
Caller: “Oh! I work for a daycare center.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.