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A Detergent Deterrence

Extras

Free Lager For Free Labor

| UK | At The Checkout, Awesome Customers, Food & Drink, Technology

(I’ve just fixed a customer’s laptop which had an issue outputting to a monitor. I decide not to charge him, as the problem is minor and the fix didn’t take very long.)

Customer: “Thanks a lot for that. I appreciate it. Wait here a sec.”

(The customer leaves the store and I continue serving customers. Half an hour later, he returns.)

Customer: “Here you go, mate. Hope you drink lager!”

(He puts a case of beer down on my counter and begins walking out.)

Me: “Whaa… are you serious? What’s this for?”

Customer: “For fixing my laptop!”

Me: “I… I really appreciate it, but you didn’t need to—”

Customer: “You fixed my problem quickly and with a smile. I’m not the best with technology but you were very patient with me, which is more than I can say about the staff over at [Competitor]. So enjoy that, and I’ll definitely be shopping here again!”

(That guy made my shift!)

Got Him On Collar ID

| FL, USA | Extra Stupid, Technology

Caller: “Hello, I bought a shirt in your store earlier today and the sign said $12 but I was charged $17. I’d like to return it.”

Me: “Oh goodness, I’m so sorry that happened to you! You can just come in and I’ll be more than happy to help you return that and make it right.”

Caller: “I’d like to return it over the phone, though.”

Me: “I’m afraid I can’t return a shirt without the shirt itself.”

Caller: “…”

Me: “…”

Caller: “Why not?”