Why Skynet Annihilated Mankind, Vol. 2
(I work at a call center for a large car rental company, booking rentals and providing customer service. I’ve been told my voice is very robotic.)
Me: “Thank you for calling [Business] Car Rentals. My name is [First Name]. How may I help you?”
Caller #1: “I’d like to book a rental.”
Me: “When and where would you like to pick up your rental?”
Caller #1: “I’d like to speak to a person.”
Me: “Sir, I am a person.”
Caller #1: “No, you’re the answering machine. Connect me to a person.”
Me: “No, sir. I am a real person. My name is [First Name].”
Caller #1: “STOP LYING TO ME, ROBOT!”
(The caller hangs up. Five minutes pass and my next call comes in.)
Me: “Thank you for calling [Business] Car Rentals. My name is [First Name]. How may I help you?”
Caller #2: “Speak to an agent.”
Me: “I am an agent, sir. Would you like to schedule a booking?”
Customer #2: “Oh, wow! You sound exactly like the voice on the menus!”