Archive for 2013

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Not Just The Cream Turning Sour

| Wichita, KS, USA | At The Checkout, Bizarre, Wild & Unruly

(This week, we’re running a deal on a certain brand of sour cream. A customer starts loading her groceries onto the belt.)

Me: “Hi! Is that it for you today?”

Customer: “Yes, dear! That’s all.”

(I make small talk with her while I’m ringing her out. Then I notice that she has two tubs of the sour cream on sale.)

Me: “I have some good news! We’re running an awesome special on this sour cream right now. If you want to grab another one, it’ll be free.”

(The customer freezes and stares at me, her eyes wide.)

Customer: “…excuse me?”

Me: “Er, it’s three-for-two? We have a refurbi—”

Customer: “GET ME YOUR MANAGER RIGHT NOW!”

(I ring my manager immediately, because her transformation was, frankly, terrifying.)

Manager: “Can I help you?”

Customer: “This little c*** tried to charge me for three tubs of sour cream! Do you treat all of your customers this way? Do you ENJOY ripping people OFF and GUTTING THEM of their HARD-EARNED MONEY?”

Manager: *turns to me* “What?”

Me: “The three-for-two!” *I turn to the customer again* “Ma’am, I was trying to explain that you can get three for the price of two.”

Customer: “C***! You just enjoy watching other people’s money get snatched away. You don’t care.”

Me: “Ma’am, I promise. I wasn’t—”

Manager: “Okay, okay. Everyone calm down.”

(My manager nudges me toward the break room.)

Manager: “I’ll finish up here.”

(The customer shrieks as I make my way to the break room, demanding that I be prosecuted for larceny and threatening to call the police. Even when I am in the break room, I can still hear her. I call my girlfriend, hoping she can calm me down. My girlfriend also works in the store.)

Girlfriend: “Wait. Wait. Does this woman have purple glasses?”

Me: “…yes.”

Girlfriend: “Oh, my God. Yeah, babe. I’m gonna go out and buy you a nice bottle of wine; how’s that?”

(As it turns out, that woman had gone off on three other employees, including my girlfriend, on our old manager’s watch. She had been banned from the store until our new manager was hired. She actually tried to sue one of the cashiers for larceny!)

Toying With The Public

| AB, Canada | Bizarre, Crazy Requests

(I work for the municipal division of a road construction company. One part of my job is going out to sites, once the job has been completed, to take measurements for our quantities reports. To do this I use a measuring wheel tool. I am out measuring a sidewalk that has just been completed.)

Pedestrian: “Aren’t you a little old to be playing with children’s toys?”

Me: *confused* “Pardon?”

Pedestrian: *gestures at the wheel* “That’s a toy for toddlers! With those bright colours and all the noise it makes!”

(The wheel is fluorescent orange and black, and makes a ticking noise as the number of meters roll up.)

Me: “Well, first, I’d like to say that you are never too old to play with toys. Second, this is a measuring wheel, and I am using it to record my company’s final quantities on the city sidewalk program. It’s a tool, not a toy.”

Pedestrian: “What a horrible liar you are! Let’s see what your boss has to say about you playing with some kid’s toy on the job AND lying!”

(With that she storms off. I continue my work. When I return to the office later that day my safety manager calls me to her office, as she deals with complaints. She was crying from laughing so hard.)

Kill Bill

| Italy | Liars & Scammers, Money

(My sister and I co-own a gas station. She usually mans the full service pump, while I follow the back office stuff. She calls me over while with a customer.)

Me: “Yes. How can I be of help?”

(My sister hands me a clearly false €20 bill.)

Sister: “I exchanged his €50 bill for two €20 bills and one €10 at his request, so he could do 20 on the self service. Now he’s here claiming the self service machine doesn’t accept this bill. He wants it exchanged with another 20€ bill.”

Customer: *smugly* “I’m sorry. I know these machine sometimes are difficult, right?”

Me: “No problem.”

(I take the false €20 bill and hand it back to the customer.)

Me: “Keep this one. Just use the other one you got from your €50 bill!”

(The scamming customer tries to open his mouth to say something, then goes back to the self service machine. I follow him. He again tries the false bill.)

Customer: “It doesn’t work!”

Me: *with a smile* “Use the other one.”

(The customer reluctantly uses a good 20€ bill. He pumps the gas, and leaves without a word.)