Archive for 2013

Jump to page:

Have A Heart (Attack)

| SK, Canada | Right | September 24, 2013

(I work at a walk-in medical clinic located in a shopping center. It is about 20 minutes before closing and as a result, it’s only the doctor and I working. A man walks in complaining of chest pain, and goes into full cardiac arrest. I am in the back assisting the doctor for approximately 10 minutes as he stabilizes the patient and the paramedics arrive. Once the paramedics take over, I head for the front desk. There is a patient waiting.)

Patient: “About d*** time! I have been waiting for five minutes!”

Me: “I am sorry, ma’am. We had a patient in full cardiac arrest and the doctor required my assistance.”

Patient: “That’s no excuse for bad service. I shouldn’t have had to wait that long. Now, I want to see a doctor.”

Me: “Unfortunately, the doctor will be leaving with the patient and paramedics to go to the hospital. We have to close a few minutes early.”

Patient: “This is ridiculous. I have a sore throat and I need to see a doctor. I demand I be seen before the doctor leaves. Whoever else can wait; I am leaving on a trip tomorrow, and must be seen today.”

Me: “Ma’am, emergencies take precedence. A heart attack beats a sore throat. You either have to come back tomorrow, or seek care elsewhere.”

Patient: “I don’t care about your excuses! I am a busy, important person, and need to see a doctor now!”

(I have lost all patience. I am about to throw her out, when the paramedics start wheeling out the cardiac-arrest patient on the gurney, followed by the doctor.)

Patient: *still yelling* “There, the doctor is right there. He can see me before he takes care of that lazy guy!”

Doctor: “Tell you what: have a heart attack right now, and I will be happy to assist you. Otherwise, get your insensitive a** out of my clinic and don’t ever come back.”

(The customer storms out, but actually tries to come back the next day. She is refused. The man makes a full recovery and sends flowers, gift cards and thoughtful notes to both the doctor and me for the help.)

1 Thumbs
3,094
VOTES

The Light In A Polite Lite World

| CT, USA | Right | September 24, 2013

(I work at a convenience store with a pharmacy. I’ve been working there for just about a year, and have given up completely on meeting a customer who’s nice to me. While I’m ringing people out, a boy about the age of eight or nine walks up to my register by himself.)

Boy: *places Xbox live card on the counter* “Just this, please.”

Me: “Sure.”

(I ring him up and give him his total. It’s about $20.)

Boy: “I’m sorry; I have about $15 in cash, but the rest is in quarters. Is that okay?”

Me: *smiling* “That’s fine. Now I won’t need quarters later.”

(The boy smiles and counts out his change. I finish the transaction and hand him the receipt with his card.)

Me: “There you go. Have a nice day.”

Boy: *smiling politely* “Thank you very much. You have a nice day too!”

(He waves and smiles as he walks out. That boy restores my faith in humanity. He is now a regular at our store and I always love seeing him, still as polite as ever!)

1 Thumbs
2,230
VOTES

A Number Of Problems With That Question

| MD, USA | Right | September 24, 2013

(I work as a receptionist for a financial management firm, where I am in charge of answering phones and transferring the callers to the right person.)

Me: “Good morning, you’re through to [firm name]; how may I help you?”

Caller: “Is this 1-800-Flowers?”

Me: “I’m afraid you have the wrong number.”

Caller: “Are you sure?”

Me: “I’m sorry; this number isn’t even 1-800.”

Caller: “Oh, Do you have the number for 1-800-Flowers?”

Putting The ‘R’ Into Refund

| Largo, FL, USA | Right | September 24, 2013

(I am working the box office with my manager. A large group of teenage girls dressed like they are going to a club get their turn to purchase tickets.)

Manager: “Make sure you ID them, and let them know if they sneak in, they won’t get a refund.”

(I acknowledge the manager’s comment, and turn to the teenage girls.)

Me: “Hi, welcome to [theater]; how may I help you?”

Girl #1: “Can we have tickets to see [R-rated movie]?”

Me: “Do you guys have ID?”

Girl #1: “No.”

Me: “Then I am afraid I can’t sell you the tickets. It’s company policy that you have proper ID to see R-rated movies.”

(The girls walk away angry. They come back a few minutes later after waiting in line again.)

Girl #1: “Can we have tickets to see [G-rated movie]?”

Me: “Sure, your total will be $32. If you try to sneak into the movie you wanted before this one, you will not get a refund. Here are your tickets, enjoy!”

Girl #2: “Why does everyone think we are trying to sneak into a d*** R-rated movie?!”

Girl #3: “I don’t know, but it’s getting really ANNOYING!”

(Not even ten minutes later, the girls come storming out of the theater and toss their tickets up on the counter.)

Girl #3: “We need refunds for this movie.”

Me: “Why do you need a refund for this movie?”

Girl #3: “Because, it already started.”

Me: “Actually, this movie doesn’t start for another ten minutes.”

Girl #3: “Well, I, uh…”

Me: “So why do you need a refund?”

Girl #3: “Because the cop wouldn’t let us in the movie!”

Me: “You mean the cop that is standing by the auditoriums that have the R-rated movies, that are on the complete opposite side of the theater that has the movie you bought tickets for?”

(All four girls give dumbfounded looks.)

Me: “I am sorry; I can’t give you a refund.”

(The girls start making a scene. My manager walks over.)

Manager: “Listen, my employee did her job. She told you she wasn’t going to give you a refund if you tried to sneak into a movie, and you did exactly what she told you not to do. Now, you have two options: you can leave the theater and take your attitudes elsewhere, or I can call the cops and have them remove you from the premises. Which will it be?”

(The girls turn and storm off.)

1 Thumbs
1,793
VOTES

Supergirl

| Marshfield, WI, USA | Right | September 24, 2013

(Our store is running an exclusive movie screening promotion for ‘Man Of Steel’ over the summer. We receive two cardboard stand-ups of Superman. One of them is in direct line of our automatic doors on a windy day. The stand-up falls down. I am approaching the stand-up to put it up again when a little girl, about six or seven, runs up.)

Little Girl: “Oh, no! Superman’s DEAD!”

Me: “No, sweetie, he’s not dead. He’s just resting a bit. But I think it’s time for him to get back to work. Do you want to help me?”

(The little girl nods. I bend down to lift Superman back up and she puts her hands under to help also. As she does, I hear her mutter to herself, as kids do when they are concentrating on something.)

Little Girl: “Come on, Superman. Time to get back to work!”

1 Thumbs
2,020
VOTES
Page 463/1,565First...461462463464465...Last
« Previous
Next »