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Stupidity Can Permeate

| Brisbane, QLD, Australia | At The Checkout, Crazy Requests, Extra Stupid

(I am working a ten-hour shift in a supermarket, and it’s my job to make sure all the checkouts are running smoothly.)

Customer: “I was just enquiring about my free gift!”

Me: “Free gift?”

Customer: “Yeah, there was a sign next to where I picked up the milk, it said ‘something’ free. I want my free gift!”

Me: “I’m not sure about any promotions with our milk, but let me go to the milk fridge and check for you.”

(I go down to the milk fridge to check the customers query, and notice the ticket says “Permeate Free”. It is this new change to Australian milk, which now is free of a certain chemical that used to prolong the life of milk. I head back up to the counter.)

Customer: “About time you came back! WHERE’S MY FREE GIFT!”

Me: “Uhm, ma’am, the ‘gift’ you were enquiring about was our ‘permeate free’ condition.”

Customer: “I don’t care; give me my free permeate!”

Me: “Permeate is an additive of milk, and not a promotion. I can’t give that to you.”

(The customer doesn’t even acknowledge my response out of embarrassment, and quickly pays for her groceries and flees the store. The next customer has been paying attention to this whole argument.)

Next Customer: “Can I have my free permeate as well? Haha, only joking. What a knob!”

Paying It Forward

| QC, Canada | Awesome Customers, Family & Kids, Top

(I work as a secretary in a community center where children can attend day camps. They also have to pay in advance if they want to attend a special activity outside of the city. A mother calls.)

Me: “Community Center, how may I help you?”

Mother: “Hi! I know this must be difficult to do, since you have a lot to do with all the day camps, but I have a request.”

Me: “Yes?”

Mother: “Well, my daughter was registered for the activity that will be Friday on next week. I have already paid, but she won’t be able to go because we’re on vacation that week. I would like you to transfer her reservation to another child please.”

(I think that she wants to get her money back, like most of parents when they call.)

Me: “So you are asking me to give you back your money for this activity?”

Mother: “No, no! Of course not! I know it’s a bit complicated, but I would like you to transfer the reservation to another child that would like to go there, but doesn’t have the money for it.”

Me: “Oh, wow! Now I understand, and it’s very kind of you! May I have your name, your daughter’s name and your phone number so I can call you back—”

Mother: “Oh! I don’t need you to call me back; just to know another kid will be happy makes me happy! But my daughter’s name is [name], so you can remove the activity in her file. Thank you very much for doing this!”

Same Song Over And Over

Extras

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