Archive for 2013

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Soft-Selling

| OR, USA | Crazy Requests, Health & Body, Top

(We have got a new mattress, so I put the old one up on Craigslist. It’s free to the first person who comes to pick it up. Shortly after I post the ad, my phone rings.)

Me: “Hello?”

Caller: “I’m calling about the mattress. Yeah, is it a pillow-top?”

Me: “No, sorry, it isn’t.”

Caller: “Oh. Well, I need a pillow-top. I’m having surgery next week, and I need a mattress with some support.”

Me: “I understand.”

(There is a long pause.)

Caller: “So what are you going to do?”

Me: “I’m sorry?”

Caller: *angrily* “I need a pillow-top mattress!”

Me: “Um, well, good luck?”

Endless Sale

Extras

meme-comics-working-in-retail

Unable To Think Outside The Box

| Ireland | Crazy Requests, Extra Stupid, Technology

Me: “Good morning, thank you for calling Tech Support.”

Customer: “Hi, I bought a [brand name] laptop, and I want to get it set up. Can you talk me through it?”

Me: “Sure, when you turn on the computer you’ll be asked to type in the user name you want to use—”

Customer: “I haven’t gotten that far yet. How do I open the box?”

Me: “Really, you want me to talk you through opening the box?”

Customer: “Yes.”

Me: “Is this a prank call?”

Customer: “No…”

(The customer actually kept me on the line for 30 minutes asking me how to open the box her laptop came in!)