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Honesty Is A Gift, Part 2

| Newtown, PA, USA | Right | October 24, 2013

(A customer comes into the store to use a store credit. Our store always issues store credits in the form of a gift card.)

Customer: “I’d like to purchase this with my store credit.”

(The customer hands me the receipt only.)

Me: “I’m sorry, ma’am, but I would need the gift card that was issued you when you received your store credit.”

Customer: “Oh no, that’s okay. The cashier said that I only had to bring in the receipt.”

(I look carefully at the receipt to read the cashier name, because I would need to know which cashier successfully issued a store credit WITHOUT doing it properly, since the computer makes it fool proof.)

Me: “No, ma’am, see, that’s a lie because I was the one that issued you your credit. Our cash registers make it physically impossible to give you a credit without that gift card…”

 

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Bedraggle Their Haggle

| Norway | Right | October 24, 2013

(My local grocery store is in a neighborhood with a lot of children, and right next to a primary school, so there’s a lot of kids going there on their own. I end up in line behind two boys, around 10 years old. They are counting their money.)

Boy #1: “I think we’re short.”

Boy #2: “It’ll be fine. We can get it for less; I’ve done it before.”

Cashier: *to the boys* “That’ll be [price].”

Boy #2: “We have [slightly lower amount]. That’s enough right?”

Cashier: “Sorry, it’s not.”

Boy #1: “Oh, please?”

Boy #2: “Yeah, it’s not that much.”

(While it’s a very small amount of money, I understand the cashier’s reluctance. The boys continue to haggle. Seeing this will go nowhere, I decide to step in.)

Me: “Here, I’ll pay the difference.”

(The boys thank me and leave.)

Cashier: “Thank you! It’s not a lot of money, but we have so many groups trying to haggle every day. It’s okay once in a while, but if I let all of them get away with it, my till would be short every day, and I can’t do that.”

Me: “It’s no problem. I’ve been here just after schools out. Sometimes it looks like half the kids there stop by on their way home.”

Cashier: *chuckles* “Sometimes it feels like that, too!”

Finally Singing To The Same Tune

| Right | October 24, 2013

Give Me A Break Or You’ll Break The Law, Part 2

| OR, USA | Working | October 24, 2013

(I’m working at the grocery counter, and we are absolutely slammed and very short staffed. I am on an eight-hour shift, and our payroll department automatically takes out 30 minutes of pay for lunch when we work past six.)

Me: “Hey, do you know if I’m going to be able to go to lunch soon? I’m already past the four hour mark.”

Supervisor: “It might be late, but you’ll get it.”

Me: “You sure? We’re really busy, so I was worried.”

Supervisor: “Don’t worry; I’ll talk to the manager. It won’t be a problem.”

(My supervisor leaves to go speak with the manager.)

Supervisor: *to the manager* “Hey, can [My Name] get her lunch break? She’s already been here over four hours.”

Manager: “Well, if we have time.”

Supervisor: “If we have time?”

Manager: “We’re really busy. She might have to go without.”

Supervisor: “You know that that’s incredibly illegal, right? A violation of labor laws?”

Manager: “…”

Supervisor: “…”

Manager: *to me, grumpily* “Go on break.”

 

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Time To Chip In

, | USA | Working | October 24, 2013

(Our restaurant is along a fairly popular tourist route. It’s not uncommon to get customers from out of the country during the summer and fall seasons. I hear my coworker having an argument with a customer.)

Coworker: “I already told you we don’t serve that here!”

Customer: “Of course you do; I can see them from here.”

Coworker: “I don’t know what you’re looking at but we don’t sell chips. If you want some that badly you can go to the gas station across the street.”

Me: “Is everything okay?”

Coworker: “This guy wants chips but we don’t sell chips! He won’t listen to me.”

Me: “Sir, you would like to order some chips today?”

Customer: “Yes please.”

(I ring the order in myself and bring the customer his ‘chips.’ He leaves happily.)

Coworker: “What the… you just gave him fries!? How—”

Me: “He’s from England; they call fries ‘chips.’ Didn’t you notice his accent?”

Coworker: “Oh… I guess he did talk kind of funny…”

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