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Powerless To Help

| Wooster, OH, USA | Crazy Requests, Hotels & Lodging

(There is a horrible ice storm that knocks out the power to almost the entire city. I am passing a room when a customer in only a towel opens her door and catches me.)

Customer: “I don’t have power.”

Me: “I know, ma’am. The power is down.”

Customer: “When will it be up?”

Me: “I… don’t know? Whenever the power company can get it back up?”

(The customer huffs at me and goes back in her room. A few minutes later, I am coming out of the laundry room again. The same customer stops me, still in just her towel.)

Customer: “I need to dry my hair.”

Me: “I can get you more towels.”

Customer: *holds up her hair dryer* “I need this.”

Me: “As I told you, ma’am, there’s no power.”

Customer: “Well, can I take it up to the front desk?”

Me: “…ma’am?”

Customer: “They have plugs, don’t they?”

Me: “Yes, ma’am, but they have no power. The power is out all over the city.”

Customer: “Oh.”

(The customer closes the door, and opens it again immediately.)

Customer: “What about the bank?!”

Me: “The bank…?”

Customer: “The one across the street! They have power!”

(I go to the window and look out. The bank and the entire strip it’s part of are dark.)

Me: “They don’t have power, ma’am.”

Customer: “This is f****** ridiculous! I just need a f****** plug to plug my hair dryer in! Why can’t you just—”

(A hand falls on her shoulder from in the room and she’s pulled back inside. Her husband sticks his head out and mouths ‘sorry’ at me before shutting the door.)

The Screwdriver Is Complimentary

| CA, USA | At The Checkout, Family & Kids

(I work at a hobby store that sells everything from arts and crafts for kids to models and remote control vehicles. A customer and her small son come in and shop around for a bit. They eventually bring up a vacuum for catching bugs.)

Me: “Alright. That will be [price]. This requires three AA batteries. Did you need those?”

Customer: “Yeah. We better get some.”

Me: “Okay. Your new total comes to [price].”

(They pay and leave. Not five minutes later they come back in.)

Customer: “I’m sorry, but do you have a screwdriver to open this with?”

(The customer meant one she could buy but we have one behind the counter for this type of situation. I go ahead and just open the battery cover for her on the bug catcher.)

Me: “There we are! You’re good to go.”

(I hand it back to the little boy. They begin to leave when the customer turns around and addresses her son.)

Customer: “Tell the nice lady ‘thank you.'”

Son: *with a look of concentration on his face* “You… are… sooo… beautiful.”

Me: “Why, thank you!”

(The mom is slightly embarrassed but thanks me again. They leave. I turn to my coworker, who watched the whole thing and is smiling)

Me: “I don’t know where he learned those manners from, but he’s gonna do well in life.”

Can I Return This?

Extras

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