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No Paws For Thought, Part 2

| NC, USA | Health & Body, Pets & Animals, Top, Wild & Unruly

(I am disabled and have a service dog that assists me. My disability isn’t physical, so sometimes people stop me to try and figure out what my service dog is for. He is completely trained and certified. I am shopping when another customer approaches me.)

Customer: “Oh, are you training that service dog? How kind of you!”

Me: “Actually, he’s my service dog. He’s completely trained.”

Customer: “But you aren’t blind!”

Me: “No, ma’am.”

Customer: “How DARE you take a service dog away from a blind person? You ought to be ashamed!”

Me: “Ma’am, not all disabilities are visible. Plenty of people who aren’t blind have service dogs. He’s not trained to assist the blind.”

Customer: “You’re just faking it! He’s just a pet and you’re lying! Give me that!”

(At this point, the customer grabs for my service dog’s leash. The leash is looped around my chest and shoulders like a purse, so this does not go well. An employee of this store sees the altercation happen, and comes running over.)

Employee: “Ma’am! Let go of the dog!”

Customer: “No! This girl is lying! He’s not a real service dog and she’s not blind!”

Me: “Let go! This is assault!”

Customer: *pushes down on my service dog’s behind* “Sit! Sit! Bad dog!”

(At this point, I physically yank away from her and give my service dog the signal to tuck in behind me. The lady grabs him by the tail and he yelps.)

Customer: “See?! See?!”

(The employee keeps trying to get the customer to leave me alone, but she starts to grab at any part of us she can get to. The security officers show up and haul the screaming customer away. As they drag her out of the store, she is still yelling about me being a liar.)

Employee: “Oh, my God! I am so sorry! I have never seen anyone so crazy!”

Related:
No Paws For Thought

Intelligence Unplugged

| Pocatello, ID, USA | Extra Stupid, Technology

(A customer’s cable box has an error and needs to be reset to correct it.)

Me: “Okay we need to reset your box. We can do that by unplugging it for 15 seconds and plugging it back in.”

Customer: “It’s not plugged in.”

Me: “It’s not plugged in?”

Customer: “No it’s never been plugged in.”

Me: “So it’s not plugged in?”

Customer: “Right.”

Me: “The power light is on right?”

Customer: “Yes.”

Me: “And we have that error message on the screen correct?”

Customer: “Correct.”

Me: “But it’s not plugged in?”

Customer: “Right, it’s never been plugged in.”

Me: “…let’s check just to make sure.”

Customer: “Alright, but you’re wasting my time. This has never been plugged in since you guys hooked it up a few years ago.”

Me: “I understand. Just humor me.”

Customer: “Oh… it is plugged in. What did you want me to do?”

Me: “Unplug it for 15 seconds, and plug it back in.”

(After that it works just fine!)

Marri(age) Dispute

| OR, USA | Family & Kids, Theme Of The Month, Top

(I am a secretary at a big summer camp. Due to the extended needs of our small children, we only take kids through age 12. I answer a call.)

Me: “Hello, this is [Camp]; how may I help you?”

Mother: “I’d like to register my son for the finger-painting class.”

Me: “That’s excellent. May I just ask your son’s age?”

Mother: “Certainly, he’s 17.”

Me: “…I’m sorry, but I don’t think we can take your son.”

Mother: “Why?!”

Me: “Because we only take children up to age 12, and anyhow, this class is for our five-year-old age group. If you’d like, I can refer you to [teen camp]; they’re better suited to teens.”

Mother: “No! You’re going to take my son! He wants this class!”

Me: “I’m really sorry, but that rule is set in stone. We can’t bend it. Like I said, I can help you—”

Mother: “NO! NO! NO! You sign him up right now or I’ll have you fired!” *to son* “Here, Little Johnny! Tell this b**** to put you in the class!”

Little Johnny: “Yeah, I know the class is for five-year olds. My mom just doesn’t want me to go see my dad. Sorry about that. She’s an idiot. Bye.”

Mother: *in background* “LITTLE JOHNNY! DON’T TELL HER THAT!” *click*