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Double Rewards For Double Standards

| Madison, WI, USA | Working | November 7, 2013

(A discount big-box store has just opened up a block from my job. I get to work very early one day, and decide to swing by and check it out. The prices are very good so I pick up a few things, but I lose track of time. By the time I get to the register, I’m cutting it a little close to get to work on time.)

Cashier: “That’s [price], and you even get a coupon for your next visit!”

Me: “That’s really great, thanks!”

Cashier: “Do you have our rewards card?”

Me: “No.”

Cashier: “Would you like to sign up? It’s free.”

Me: “Can I sign up online or something? I’d love to have the card, but I’m really running short on time.”

Cashier: “No, I’m sorry; I don’t think you can do that.”

Me: “Oh, okay, I’ll just sign up the next time I’m in.”

(I take my purchases and leave. A few days later I get off work early and so am able to stop in without time constraint. I get a couple more things and go to the register to be checked out.)

Cashier #2: “Do you have our rewards card?”

Me: “No, can I sign up here?”

Cashier #2: “Sure, I can have you fill out the form here, or you can do it online at your convenience.”

Me: *facepalm*

Not The Most Gifted Cashier

| Sacramento, CA, USA | Working | November 7, 2013

(I am exchanging a Blu-ray disc I received as a gift for the DVD version, which is a couple of dollars cheaper. Company policy states that a gift card is issued when a gift receipt is used in an exchange or return. There is a law in California that says a gift card valued under $10 may be redeemed for cash, and I happened to work at a different location of the store when the law went into effect a few years prior.)

Service Rep: “Since there is a difference in price, you’ll be receiving a gift card with the difference.”

Me: “Could I just get the cash? A gift card with less than $2 on it doesn’t do me any good.”

Service Rep: “Sorry, we only distribute gift cards. It’s rude to know how much somebody spent on your gift, you know.”

Me: “If I didn’t want to know, I wouldn’t have picked up the movie myself. I know that the difference is less than $2. If I get the gift card, I’m just going to redeem it for the cash anyways.”

Service Rep: “Nope, sorry, we can’t give you cash for a gift receipt. It’s against policy.”

Me: “Actually, you can give cash.”

(I start to explain the process before being interrupted.)

Service Rep: “No! We can’t do it. If you want the difference, you have to get it as a gift card.”

Me: *giving up* “Fine, I’ll take the gift card.”

Service Rep: “Is there anything else I can do for you today?”

Me: “Yes, I have a gift card here that has less than $2 on it, and I would like to redeem it for cash. Can I do that here?

Service Rep: “Of course!”

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Letting Them Off With A Light Warning

| Working | November 7, 2013

Evil Cycle

| Working | November 7, 2013

epic-fail-tech-support-fail

My, Robot

| West Point, NY, USA | Related | November 7, 2013

(My five year old is disappointed because I told her that we can’t go to the park until I do dishes and put away laundry.)

Daughter: “You know what we need, Mommy?”

Me: “What’s that?”

Daughter: “A robot.”

Me: “I’m sorry, what? Why do we need a robot?”

Daughter: “It could do the dishes, and walk the dog, and cook dinner for you!”

Me: “Wow, that sounds great.”

Daughter: “Yeah! And it could change the baby’s diaper, and clean the cat’s litter box, and even rake the leaves!”

Me: “I wish we did have a robot like that; it would make things much easier for me.”

Daughter: “And you know what else? It could even snuggle with Daddy at night so he doesn’t crush you!”

(My husband has PTSD, and sometimes thrashes or rolls over on me in his sleep.)

Me: “Oh… but then where would I sleep?”

Daughter: “With me, of course!”

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