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A True Toy Story

| Vancouver, BC, Canada | Working | November 7, 2013

(I’ve just been hired at a toy store, along with a whole slew of other new employees. It is our first day, and the manager is conducting an orientation which is supposed to take four hours.)

Manager: “…and that concludes our orientation. Are there any questions?”

(One of the new hires raises his hand.)

Manager: “Yes?”

New Hire: “Are we really done?”

Manager: “Yes, why?”

New Hire: “Because there’s still over an hour left.”

Manager: “Oh, goodness, you’re actually right. Wow, I usually never finish my orientations that fast!”

New Hire: “So, what do we do now?”

Manager: “That’s a really good question. Normally, I would have you guys started on your training, but there isn’t enough time for that, nor have we sorted out your departments yet.”

New Hire: “CAN WE PLAY WITH THE TOYS!?”

(The other new hires roar in laughter, while the manager ponders about this.)

Manager: *sighs* “Yes, you can play with the toys.”

(For the following hour, all the new employees, aged anywhere between 16 and 25, spent the rest of their shift playing with toys, stuffed animals, bicycles, skateboards, and video games. And we got paid for this!)

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Double Rewards For Double Standards

| Madison, WI, USA | Working | November 7, 2013

(A discount big-box store has just opened up a block from my job. I get to work very early one day, and decide to swing by and check it out. The prices are very good so I pick up a few things, but I lose track of time. By the time I get to the register, I’m cutting it a little close to get to work on time.)

Cashier: “That’s [price], and you even get a coupon for your next visit!”

Me: “That’s really great, thanks!”

Cashier: “Do you have our rewards card?”

Me: “No.”

Cashier: “Would you like to sign up? It’s free.”

Me: “Can I sign up online or something? I’d love to have the card, but I’m really running short on time.”

Cashier: “No, I’m sorry; I don’t think you can do that.”

Me: “Oh, okay, I’ll just sign up the next time I’m in.”

(I take my purchases and leave. A few days later I get off work early and so am able to stop in without time constraint. I get a couple more things and go to the register to be checked out.)

Cashier #2: “Do you have our rewards card?”

Me: “No, can I sign up here?”

Cashier #2: “Sure, I can have you fill out the form here, or you can do it online at your convenience.”

Me: *facepalm*

Not The Most Gifted Cashier

| Sacramento, CA, USA | Working | November 7, 2013

(I am exchanging a Blu-ray disc I received as a gift for the DVD version, which is a couple of dollars cheaper. Company policy states that a gift card is issued when a gift receipt is used in an exchange or return. There is a law in California that says a gift card valued under $10 may be redeemed for cash, and I happened to work at a different location of the store when the law went into effect a few years prior.)

Service Rep: “Since there is a difference in price, you’ll be receiving a gift card with the difference.”

Me: “Could I just get the cash? A gift card with less than $2 on it doesn’t do me any good.”

Service Rep: “Sorry, we only distribute gift cards. It’s rude to know how much somebody spent on your gift, you know.”

Me: “If I didn’t want to know, I wouldn’t have picked up the movie myself. I know that the difference is less than $2. If I get the gift card, I’m just going to redeem it for the cash anyways.”

Service Rep: “Nope, sorry, we can’t give you cash for a gift receipt. It’s against policy.”

Me: “Actually, you can give cash.”

(I start to explain the process before being interrupted.)

Service Rep: “No! We can’t do it. If you want the difference, you have to get it as a gift card.”

Me: *giving up* “Fine, I’ll take the gift card.”

Service Rep: “Is there anything else I can do for you today?”

Me: “Yes, I have a gift card here that has less than $2 on it, and I would like to redeem it for cash. Can I do that here?

Service Rep: “Of course!”

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Letting Them Off With A Light Warning

| Working | November 7, 2013

Evil Cycle

| Working | November 7, 2013

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