Archive for 2013

Jump to page:

Free Internet

Extras

funny-coffee-last-4-hours-free-wi-fi-starbucks-customer-pics

Whine About Wine

| MA, USA | Food & Drink

(I’m working at the tasting bar for our winery. It’s been a fairly busy day. I’m serving two women around my age—early 30s.)

Me: “Hi! Can I get you anything?”

Customer #1: “Um…. let me think. Sorry, I’m not ready!”

Me: “Sure, that’s f—”

Customer #2: “Can I try the chardonnay?”

Me: “Sure!”

(I get the wine and start to pour.)

Customer #2: “It must be really annoying to work here. You have all these people interrupting you to say ‘Can I try this? Can I try that?’ Is it really annoying?”

Me: “Actually, that’s not annoying at all! What’s annoying is when people say ‘I want to try this. It sounds delicious, what a great description, how do you like it?’ and I say ‘I think it’s great,’ and they try it and then say ‘this is terrible, it’s disgusting, how can you serve this? Who in their right mind would drink this?’ That’s annoying.”

(Both of them are staring at me in disbelief.)

Customer #1: “No… people don’t really do that.”

Customer #2: “That’s crazy. They really say stuff like that?”

Me: “I’m afraid so.”

Customer #2: “Well, I think this chardonnay is really good! Thank you!”

Me: “You’re very welcome!”

This Is Why We’re In A Recession, Part 23

| The Netherlands | Crazy Requests, Money

Customer: “I have a direct debit, but now you’re charging me extra costs. Why? You can just take the money from my account!”

Me: “Well we tried twice, but the bank refused the payment. That’s why we sent you two reminders before adding the costs. Did you receive the letters?”

Customer: “Probably, but I never read your mail because I have a direct debit.”

Me: “But how are we supposed to let you know something is wrong if you don’t open the mail? We’re not sending you spam; we’re sending you a legitimate message.”

Customer: “Yeah, but as I said I don’t read them. So, now I feel I don’t have to pay the costs, because I didn’t know the payment failed.”

Me: “But we told you in the letters that the payment failed. Twice.”

Customer: “I DON’T READ THEM. You should have let me know!”

Me: “We did! How else were you expecting to receive our notices?”

Customer: “I don’t know! I just think the costs shouldn’t be charged.”

Me: “I’m sorry, but the costs are correct. You just told me that you received our letters, but you don’t read them. We let you know that the bill wasn’t paid and stated in our letters when the payment was due to prevent the costs. I am fully willing to discuss payment, but you will have to pay the costs.”

Customer: “I am not happy about this. I was expecting more from you.”

Me: “More? What were you expecting besides two letters?”

Customer: “I don’t know. Just… more…”

(The customer did end up paying the costs. I’m still wondering to this day what kind of ‘more’ he expected from us.)

Related:
This Is Why We’re In A Recession, Part 22
This Is Why We’re In A Recession, Part 21
This Is Why We’re In A Recession, Part 20
This Is Why We’re In A Recession, Part 19
This Is Why We’re In A Recession, Part 18
This Is Why We’re In A Recession, Part 17
This Is Why We’re In A Recession, Part 16
This Is Why We’re In A Recession, Part 15
This Is Why We’re In A Recession, Part 14
This Is Why We’re In A Recession, Part 13
This Is Why We’re In A Recession, Part 12