Archive for 2013

Jump to page:

Some Like It Not Hot

| Right | November 9, 2013

The Register Light Is On But Nobody’s Home

| ON, Canada | Right | November 9, 2013

(I live in a small town with only two grocery stores. I’m constantly complimented on my friendliness and professionalism. When it’s slow, we assist customers. Today a customer has asked me to return a cart, during which we’re told to put our closed sign up on our lane, but keep the light on. After assisting three more customers, I wander back to my till that has the closed sign up to find a woman unloading her cart at my till.)

Me: “Oh! Hello, ma’am. Just for future reference, even if the light is on, but the closed sign is up, the till is not open. That way you won’t have to wait next time.”

Customer: “THE LIGHT WAS ON! YOU’RE OPEN IF IT’S ON!”

Me: “Ma’am, I do apologize, but the sign was clearly up. I’m just letting you know for next time so you won’t be delayed! I truly apolo—”

Customer: “IF THE F****** LIGHT IS ON, YOU’RE GODDAMNED OPEN. SHUT YOUR MOUTH AND DO YOUR JOB!”

Me: “Ma’am, I truly am sorry about that—”

(At this point, the customer has finished slamming her purchases onto the counter and leans over the lane to be about two inches from my face. It should be noted I’m in my mid-twenties.)

Customer: “I DID NOT COME HERE TO BE LECTURED BY SOME STUPID LITTLE CHILD!”

Me: “Ma’am, I apologize. I wasn’t trying to lecture you—”

Customer: “MAYBE NEXT TIME YOU CAN SHUT YOUR MOUTH AND DO YOUR JOB, YOU IDIOT!”

(At this point I stay quiet throughout the rest of the transaction, process her card, and hand her the receipt to sign. I say nothing.)

Customer: “Thank you!”

Me: “…”

Customer: “I SAID THANK YOU!”

(As she leaves, she pulls over my supervisor.)

Customer: “I need to give a formal complaint about the horrible and disrespectful service this employee gave!”

(The next customer going through the till behind me walks over.)

Next Customer: “And I have to comment on how polite that employee was, despite you being so rude!”

(Both customers got into a verbal altercation. Thank you to the random customer who stood up for me!)

1 Thumbs
2,918
VOTES

Sample Not So Simple

| Colchester, VT, USA | Working | November 9, 2013

(An employee with samples approaches me.)

Employee: “Miss, would you like to try some [juice brand]?”

Me: *smiling* “No, thank you.”

Employee: “Why not?”

Me: “Well, I brushed my teeth five minutes ago; I don’t think juice would taste very good.”

Employee: *angrily* “Well, you do plan on drinking again at some point today don’t you?”

Me: “Yeah…”

(I start walking away, but the employee starts shouting up the aisle at me.)

Employee: “That’s fine; I respect the customer’s choice!”

Could Have Gotten A Real Tongue-Lashing

| Blacksburg, VA, USA | Working | November 9, 2013

(I work the front desk of a retirement home for a few weeks while they wait for their new hire to arrive. My main duty is to greet the elderly residents, answer questions, and answer the phone. It is Monday morning, and I take a call.)

Me: “Thank you and go-morling; I mean, thank you and good morning for calling [Retirement Village], rel… rem… recreational and visitation… I mean…”

(I make several noises like ‘ha blah bleh’ as I trip over my tongue a few times, before pausing to take a breath.)

Me: “I am so sorry; let me try that again. Good morning, and thank you for calling [Retirement Village], recreation and visitor center; this is [Name]. How can I help you today?”

(The caller has been laughing loudly on the other end of the phone since my first few mistakes, and takes a few deep breathes to try and calm down enough to respond.)

Caller: “Oh my God, that is the funniest thing I have ever heard! You got a bad case of the Mondays this morning, didn’t you?”

Me: “I am so sorry about that, I am usually much better than that! I really do have a case of the Mondays today! My tongue seems to be having a mind of its own, and tripping over itself!”

Caller: “Oh it is quiet alright; I really needed that laugh! Be glad that it was an internal call, and not someone who was a prospective customer!”

1 Thumbs
1,179
VOTES

A**-hole In One, Part 2

| Working | November 9, 2013

Page 241/1,565First...239240241242243...Last
« Previous
Next »