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Tour Guides Are Ready To Answer All Questions And ‘The Question’

| Derbyshire, England, UK | Right | November 13, 2013

(I work in a museum located in an Elizabethan manor house, which naturally shows a few signs of wear and tear. Today, I’m in a room with a large crack across the wall. I’m also a huge fan of the television show ‘Doctor Who.’ I carry a toy sonic screwdriver in my bag and have the phone number that is suppose to be the Doctor’s keyed into my phone. A young boy and his parents come into my room and spot the crack.)

Boy: “Look, Mummy, a crack! It’s The Silence!”

(The Silence are a race of monsters that created cracks in time and cause you to forget them as soon as you stop looking at them. His parents look pained, so I step in.)

Me: “Don’t worry kid; this museum is a monster-free zone.”

Boy: “How do you know? You might have just forgotten them.”

Me: “Nah, The Doctor came and checked the crack for us; he said it’s fine.”

Boy: “Really? You’re not just making that up?”

Me: “Of course not! I’ll prove it.”

(I pull the sonic screwdriver out of my handbag, and the boy’s eyes go wide.)

Me: “See? The Doctor gave me this just in case one turns up, but I’ve never had to use it yet.”

Boy: “Wow!”

Me: “And if I really get into trouble…”

(I pull out my phone, bring up my contact list and show him the number listed as ‘The Doctor.’)

Me: “…he told me just to give him a call and he’d come right over.”

Boy: “AWESOME!”

(The boy is delighted for the rest of the visit, and his parents thank me profusely. Apparently he’d been skittish of cracks since the episode went out, and I’d been the first person to reassure him completely. Later, my boss came round with a thank you card they’d got me, addressed to ‘the Doctor’s companion.’ It made my day!)

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Why The F***?

| Right | November 13, 2013

in-customer-service_o_1168968

Why Are You Staring At Me?

| Right | November 13, 2013

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Dying To Learn How To Drive

| Working | November 13, 2013

New And Improving

, | CA, USA | Working | November 13, 2013

(I have just recently started my job in fast food. The manager I was in training with has to take a leave of absence, leaving me with another manager, who is not very helpful. I am just learning the register, and said manager, instead of instructing me, keeps snatching things from my hands and doing it herself.)

Me: “Alright, ma’am, it will be a wait on your food. I will bring it out to you as soon as possible. Thank you for being so patient with us today and myself; it is only my fifth day.”

Customer: “Thank you; I’ll just take a seat in a booth.”

(I deliver her food and ask if everything is alright. She says yes and I return to making other orders, but keep noticing her staring at me. My worst fear is that I’ve gotten her order wrong, when she finally approaches me.)

Customer: “I’m so sorry to interrupt, but you said it was your fifth day?”

Me: “Yes, ma’am, it is.”

Customer: “I just wanted to say you’re doing so excellent! Keep your head up; you completely have this.”

(To that customer, thank you so much for those kind words, they got me through the rest of my less than easy shift and made my entire month!)

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