Following Instructions In A Manner Of Speaking
(I am finishing ringing up a sale for a customer. The final step on the signature pad is to confirm the transaction total.)
Me: “Okay, sir, just say ‘yes’ to confirm the total on the signature pad and I’ll get you your receipt.”
(The screen on the pad has two buttons: one reading ‘yes’ and one reading ‘no.’ The customer leans down with his mouth close to the pad and shouts…)
Customer: “YES!”