Archive for 2013

Jump to page:

Should Deaf-initely Mess With Him

| Mansfield, MA, USA | Bigotry, Food & Drink, Health & Body, Love/Romance

(I have grown up with selective mutism, and have learned to speak using ASL. This is not apparent now, as I can now speak perfectly in public. My boyfriend on the other hand, is deaf.)

Me: “Welcome to [Store Name]; how can I help you?”

Customer: “Yes, I’d like a [Signature Creation].”

Me: “Right away.”

Customer: “Oh, I’m allergic to all nuts; can you make sure nothing touches?”

Me: “Of course, let me go get some clean spades.”

(I leave and go to the back. My boyfriend visits me at work for the first time as we live a bit apart. He tries to order something from the menu and is frustrated that my coworker cannot understand him. He has never done speech therapy so he cannot speak. I come back to the front.)

Customer: “Freak! What are you even doing here making those noises? No one wants your kind here. Get out! F****** freak.”

(The coworker is stunned, and is not stepping in, so I step in.)

Me: “You cannot speak to another patron like that. I’m going to have to ask you to leave.”

Customer: “I’m doing this for all of you. Why would you want this freak around?”

(I turn to my boyfriend and sign to him that I will take care of this, even though it’s kind of a deaf culture no-no.)

Me: “I am not required to answer that question. I am, however requiring that you leave.”

(I go around through the back and out to the front where the customer is still causing issues. We are able to escort him out, but he stands at the glass windows glaring at us.)

Boyfriend: *signing* “We should really mess with him.”

(My boyfriend kisses me, and the customer goes ballistic until the police come and arrest him. I stopped working there, but my wonderful intelligent and deaf man and I are now engaged to be married.)

On A Diet

Extras

3oobkz

Not So Smart-Phone Number

| TX, USA | At The Checkout, Bad Behavior, Pets & Animals

(Our store sells rats and mice for feeders. All customers who purchase them have to fill out a short sheet with their name, address, and phone number for our records. Our store reward cards can be found by entering a phone number.)

Me: “Alright, two male mice and [other item]. If you could please fill this out while I ring you up that would be great.”

(The customer stares blankly at the piece of paper.)

Me: *pushes paper closer* “We’ll just need this filled out for the mice for our files.”

Customer: “What is this?”

Me: “It’s a form that has to be filled out for all animals we sell; it is company policy.”

(The customer starts to get huffy.)

Customer: “I have lived in this area for nine years, and have never had to fill one of these out before!”

(She starts to fill it out, grumpily, sighing every few seconds, and complains the entire time, saying the policy is stupid and she doesn’t understand. When she reaches the portion where it asks for a phone number should we need to call the customer about the animal, she explodes.)

Customer: “There is NO F****** WAY I am giving you guys my phone number. This is freaking ridiculous; let me talk to a manager. I have lived here NINE YEARS and have never had to fill this out. This is a retarded policy, and I am not giving you guys my phone number to have on file!”

(I call a manager up and keep trying to diffuse the situation.)

Me: “That’s fine, ma’am. You can rightly refuse for the phone number. While we wait for my manager, do you have a rewards card?”

(The customer looks up at me and prattles off her phone number. I resist face-palming at her.)

Related:
Not-So-Smart Phone, Part 10
Not-So-Smart Phone, Part 9
Not-So-Smart Phone, Part 8
Not-So-Smart Phone, Part 7
Not-So-Smart Phone, Part 6
Not-So-Smart Phone, Part 5
Not-So-Smart Phone, Part 4