Archive for 2013

Jump to page:

And The Children Shall Lead, Part 2

| USA | Right | December 9, 2013

(I am a 33-year-old woman managing a local fast food restaurant. I love what I do, and take pride in my job and my restaurant. I also happen to be only five feet tall.)

Customer: “Hi. I want to order catering for a party I am having tomorrow.”

Me: “Well, we typically need more notice to do a catering order. How many people are you expecting?”

Customer: “Something like 120.”

Me: “We usually can’t do something that large on such short notice, but let me see—”

Customer: “You know what? Let me talk to the manager so I don’t have to be here all day!”

Me: “Ma’am, I am the manager. I’m not saying we can’t do it for sure. I just want to see if we have the staff scheduled, to see if I can pull this off for you.”

Customer:You are the manager? What are you, like 16? How young can you be to be a manager at [Restaurant]? They really need to start caring about their restaurants and hire some adults to run this place! I mean, it’s just kids around here! How are you supposed to run a business without any adults around?”

Me: “Ma’am, I’m in my 30s, married, and have children old enough to almost work here themselves.”

Customer: “OH! You are SO LYING! How old are you REALLY?”

(I pull out my driver’s license, covering my info with my thumb, all but my birthdate.)

Customer: “Um.. uh… Sorry. You.. uh.. you… you don’t LOOK your age.”

Me: “I’ll take your shock as a compliment. Now, let me look to see if we have the staff to make your party happen.”

(I check. We did. We pulled off her party the next day.)

Related:
And The Children Shall Lead

1 Thumbs
1,581
VOTES

Meeting The Evil Stepmother

| USA | Right | December 9, 2013

(I am visiting my grandparents for the holidays. It’s the day after Christmas. My family all go to the movies. Because I am the only kid, I go to go see Tangled. My parents and grandparents go to see an R-rated movie. Even though I am sixteen at the time, I love Disney. I am sitting in the middle row waiting for the movie to start, when an older customer and her grandchildren come in.)

Customer: *snorts* “You should be ashamed of yourself! Someone your age seeing a Disney movie by yourself!”

Me: “You are never too old to see a Disney movie. Besides, it’s not any of your business what I watch.”

(The customer stomps off, taking her grandkids to the front row. I roll my eyes. Then another customer walks up to me.)

Other Customer: “She was rude, huh? Just so you know, I am 38 years old and I love Disney. I came here by myself because my sons would not come with me. Do you mind if I sit by you?”

Me: “Of course!”

(The other customer and I talk about all our favorite Disney movies. We both very much enjoyed the movie, even if the grandmother was turning around to glare at us during the whole movie!)

1 Thumbs
2,127
VOTES

Talking To Private Line

| OH, USA | Right | December 9, 2013

(I am a customer service representative for a big phone company.)

Me: “Thank you for calling [Phone Company]! My name is [Name]! Is the phone number you’re calling in reference to [Phone Number]?

Caller: “Yes.”

Me: “Great! And how can I assist you today?”

Caller: “I am just calling to warn you. I have an army ready to take down [Phone Company].”

Me: “Uhm… okay. I’m sorry? Is there a problem I can help you resolve?”

Caller: “No! I don’t want your help. I know how you people are. You’re all after one thing. Money. You’ve charged my bill like crazy. ON. PURPOSE. We are going to take you down!”

Me: “I’m sorry that you’re having a billing issue sir. I’m sure I can fix it for you. I’m taking a look at your bill right now—”

Caller: “I don’t want your help! I have friends in the government!”

Me: “Sir, I’m not sure what the issue is. What can I do to help you?”

Caller: “Tell your boss. And your boss’s boss. I’m going to take you down! You think you can cheat me!?”

Me: “No… sir?”

Caller: *hangs up*

1 Thumbs
1,121
VOTES

Why Skynet Annihilated Mankind, Vol. 2

| Charleston, SC, USA | Right | December 9, 2013

(I work at a call center for a large car rental company, booking rentals and providing customer service. I’ve been told my voice is very robotic.)

Me: “Thank you for calling [Business] Car Rentals. My name is [First Name]. How may I help you?”

Caller #1: “I’d like to book a rental.”

Me: “When and where would you like to pick up your rental?”

Caller #1: “I’d like to speak to a person.”

Me: “Sir, I am a person.”

Caller #1: “No, you’re the answering machine. Connect me to a person.”

Me: “No, sir. I am a real person. My name is [First Name].”

Caller #1: “STOP LYING TO ME, ROBOT!”

(The caller hangs up. Five minutes pass and my next call comes in.)

Me: “Thank you for calling [Business] Car Rentals. My name is [First Name]. How may I help you?”

Caller #2: “Speak to an agent.”

Me: “I am an agent, sir. Would you like to schedule a booking?”

Customer #2: “Oh, wow! You sound exactly like the voice on the menus!”

Related:
Why Skynet Annihilated Mankind, Vol 1

1 Thumbs
1,398
VOTES

Got The Wrong (Hair) Extension

| Australia | Right | December 9, 2013

(My salon has had the weeks before Christmas booked out since way back in March. In mid-November, I take a phone call.)

Caller: “I need a booking to get extensions, a full head of foils, and a cut, for Saturday the 21st of December.”

Me: “I’m sorry. We don’t have anything for the entire month of December.”

Caller: “Great. So how’s 10 in the morning?”

Me: “I’m really sorry. We just don’t have any appointments in December. The next appointment for what you need is on January 30th.”

Caller: “Listen you stupid little cow. I SAID, the 21st of December, at 10. Grab your little appointment book and book me in with [Name]. I swear, she’s the only competent one of the lot of you!”

Me: “You do realise I’m [Name], right?”

1 Thumbs
2,242
VOTES
Page 100/1,565First...9899100101102...Last
« Previous
Next »