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Needlessly Needy

| New York, NY, USA | Family & Kids, Money

(I work for a private school which caters mostly to academically talented urban youth. Years ago, the school was not as diverse as the school is now; many of our students received substantial scholarships due to coming from low income households.)

Me: “Good morning. What can I do for you today?”

Parent: “I’m here to see the Director! You people have been overcharging me for years! *slams a thick folder on my desk* “These are all my statements and checks proving you’ve been cheating me!”

Me: “Can you give me your name and the student’s name so I can look up your account, please?”

(The parent gives me the information and I look up the account.)

Me: “Ms. [parent’s name], your son graduated in June 2002. That was almost 10 years ago.”

Parent: “And? You took my money! I hear students are only charged $500 a year to go here, but I was charged thousands! THOUSANDS!”

Me: “Please calm down. Let me explain: we have always given need-based scholarships to low income students, and—”

Parent: “We are low income, but you charged me the full tuition anyway! I want my money back TODAY!”

Me: “Ms. [parent’s name], according to our notations your average total gross household income during your son’s tenure with us averaged around $170,000 a year.”

Parent: “…AND?”

Me: “Well, students who receive low tuitions through need-based and academic scholarships tend to come from extremely low income backgrounds. Off the top of my head, I believe some of the students who fall under need based-scholarships average gross household incomes of only $20,000 a year.”

Parent: “You f***ing liar! Nobody makes so little money! I want to see the f***ing director, right f***ing now!”

(She ended up seeing the director, who did not give her money back but offered her a lower tuition rate for when her youngest child is old enough to attend our school. When that day comes, I plan to work elsewhere.)

Combo Incognito

, | Texas, USA | Extra Stupid, Food & Drink, Top

(At this restaurant, they take your name when you order, and call it out when your food is ready to be picked up. I’m waiting with other customers for orders.)

Cashier: “Jessica!”

(No one comes forward.)

Cashier: “Jessica? Is there a Jessica?”

(Again, no one comes forward. Three more orders come out, and in between each, the cashier calls for “Jessica” again. Meanwhile, a customer who ordered before me has been standing right at the counter and is getting impatient.)

Customer: “Excuse me, but these people who just got their orders got here after me. Do you have my order?

Cashier: “What’s your name?”

Customer: “Susan.”

Cashier: “We don’t have any orders for Susan. What did you order?”

Customer: “I got the #3 combo with a coke.”

Cashier: “That’s what the order for Jessica has.”

Customer: “Oh! I gave the name Jessica, but that’s not my name. I don’t like giving my real name.”

Cashier: “You gave the name Jessica, but didn’t claim the order for Jessica?”

Customer: “Well, it’s not my name!” *takes her bag and leaves*

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Indecisively Incognito