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Aisle Never Stop Answering You

| USA | Bizarre, Wild & Unruly

(I work in a small card shop in a mall. It’s rather cramped and the aisles are difficult to navigate if there are many people in the store. Small note: There are two phones in the store; one in the office, one near the registers.)

Manager: “[Me], will you please put these cards back in their pockets?”

Me: “Sure.”

(I begin to walk to the proper space when an older customer stops me, smiling.)

Customer: “NOW what are you going to do?”

Me: “I’m sorry?”

Customer: “What happens if the phone rings and you can’t get past me to get it? Do you just let it ring?”

Me: “No, there is a phone near the registers.”

Customer: “What? Nuh-uh. There can’t be one up there!”

Me: “I believe there is still a phone up there, sir.”

Customer: “Prove it! Show me!”

(I take the customer up to the registers and show him there is indeed another phone.)

Customer: “You smart alec! Why do you need two phones in a small store?!”

Me: “In case the store is full and we can’t reach the other in time.”

Customer: *quickly exits the store, defeated*

Manager: “What the heck just happened?!”

R-E-S-P-E-C-T, Part 2

| New York, USA | At The Checkout, Awesome Customers, Family & Kids, Top, Wild & Unruly

(A mother and her two young children (both 4 or 5 years old) come through my checkout line. The mother is on her phone, totally oblivious to her children, who are running around and pulling on my apron strings. We have a spinning carousel with which to bag purchases; as I bag, the children begin spinning it around.)

Me: “No, no, sweetie… please don’t do that. I’m trying to bag.”

(Both children ignore me and keep spinning, and as a result I get hit by the carousel.)

Me: *in pain* “Sweetheart, please don’t do that.”

(The children continue to ignore me, so I put my knee on it so they can no longer spin it.)

Me: “Please don’t.” *to the mother* “Ma’am?”

Mother: *waves me off*

(I have to lift a 24-pack of water, so I remove my knee from the carrousel. As expected, the children take this opportunity to spin it as hard as possible. I set the water down and stop the carousel.)

Me: “Excuse me! When a grown up asks you to stop, you stop. This can hurt you if you get close, and we don’t want you to get hurt.”

Mother: “B****! Don’t tell my kids what to do!”

Me: “Ma’am, I asked them and I asked you to stop spinning the carrousel. Someone could get hurt.”

Mother: “That’s bulls***!”

(At this point, an elderly woman who has been waiting in line speaks up in my defense.)

Elderly Woman: “Miss, you keep on bagging. This little hussy here should learn to watch her children, and if she can’t, then she shouldn’t have had them!” *to the mother* “In my day, you would be nice to the people at the register! Now, get off the phone and show some respect, because without nice young girls like this you’d never get your groceries and your kids would probably be bleeding on the floor while you’re on the phone too busy to care! What have you to say for yourself?!”

(The mother was completely speechless and had nothing to say in her defense. Instead, she paid for her stuff and left as quickly as possible!)

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