(This is when Avatar has just come out on DVD.)

Customer: “Do you have any copies of that new Avatar movie?”

Me: “Sorry, it looks like it’s not available anywhere right now. I could call you when a copy comes in if you like.”

Customer: “You didn’t check the backroom. Do you have any there?”

Me: “No, we don’t keep movies in the back. Company policy says we have to have all available copies on the shelf.”

Customer: “So, why don’t you have any on the shelf?”

Me: “Because we’re all checked out. There are none present at this store or any other in this area. It’s an extremely popular movie since it just came out a few days ago. We have no more copies at any nearby store.”

Customer: “Why not?”

Me: “Well, they all got checked out by other people.”

Customer: “Well, why the h*** did you let them do that? What kind of video store lets people just take whatever movie they want?!”

This story is part of the Entitled Customers roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!

10 Sad-But-True Stories About Customers Who Don’t Treat Employees Like They’re Human

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(I am working at the theater for a 3D movie and giving out the glasses.)

Customer: “The 3D isn’t working. I want a refund.”

Me: “Oh, well, it could just be a problem with the glasses. Let me give you a new pair.”

Customer: “You mean I have to wear the glasses?”

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Me: “Okay, that’ll be [total].”

Customer: *gives me a twenty* “Don’t give me any quarters!”

Me: “All right.”

Customer: “I already have all the quarters!”

Me: “Oh, are you collecting coins?”

Customer: “No, but I already have all the quarters! If you give me any quarters, then I’ll know that I don’t have all the quarters! I’ll have to start all over!”

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Customer: “Hey, I have an overdue charge on this book. Can I get it removed?”

Me: “I’m sorry, but if you kept the book past the due date, then I can’t remove the charge.”

Customer: “Then can I just keep the book?”

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Customer: “Hi, I’m looking for a book based on a movie. Life is Beautiful, I think?”

Me: “I don’t believe Life is Beautiful” was originally a book. Are you perhaps thinking of A Beautiful Mind?”

Customer: “Yes! Yes, that’s the one! Get me that one! It’s the one about World War II. And the guy is burned. And there’s a French Nurse. That’s the book I want!”

Me: “That actually sounds like The English Patient by Michael Ondaatje. I can grab a copy of that for you!”

Customer: “Yes! The English Patient. That sounds right. But Michael Ondaatje, that sounds like a foreign name. No, The English Patient wasn’t written by a foreigner. Do you have a copy that wasn’t written by Ondaatje? I want that story, but I want it written by a Canadian.”

Me: “So you want a copy of The English Patient that is not written by Michael Ondaatje?”

Customer: “Yes! That’s what I want. Do you have any copies of that story written by Margaret Atwood? I do like her.”

Me: “No. I really don’t think we do.”

Customer: “Oh. Do you think any of your other stores might?”

Me: “I doubt it, ma’am.”

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