Me: “Okay, sir, your total today is $62.30.”
Customer: *serious* “That was a good year. I remember it well….”
Me: “6230?!”
Customer: “Yeah.”
Me: “…”
This story is part of the Customers-Who-Make-You-Say-WTF roundup!
Read the next Customers-Who-Make-You-Say-WTF roundup story!
Read the Customers-Who-Make-You-Say-WTF roundup!
Customer: “Hi. Can I have a cappuccino please?”
Me: “Uh… sorry, ma’am, but you’re in a furniture store. We don’t sell coffee.”
Customer: “I didn’t ask for coffee, I asked for a d*** cappuccino!”
Me: “Well, we don’t sell those either.”
Customer: *looking hurt* “Why not?”
Me: “We sell furniture. Look around you…”
Customer: *starts crying* “This is the fourth time this has happened on this street!” *runs out*
(As it turns out, she’d gone into a clothing store, a pharmacy, and a grocery store, just to find herself a cappuccino.)
This story is part of the Obnoxious-Coffee-Orders roundup!
Read the next Obnoxious-Coffee-Orders roundup story!
Read the Obnoxious-Coffee-Orders roundup!
(Our credit card machine went down, and we start to make signs for the doors alerting the customers to this. Before the signs get up, I have to ring up a customer’s order.)
Me: “The total is [total]. I’m sorry; our credit card machine is down.”
Customer: “Well, I don’t see any signs!”
Me: “The machine just broke five minutes ago while you were still in line. I was just telling my coworker to make signs a moment ago…”
Customer: “I don’t have enough cash. How about debit?”
Me: “Well, debit would use the same machine as the credit cards, but either way our store does not accept debit. Just cash today.”
Customer: “How about a check?”
Me: “Sorry, no personal checks. Just cash today.”
Customer: *getting upset now* “Well, what do you expect me to do?”
Me: “The last customer went next door to use the ATM to get cash.”
Customer: “You’re being extremely rude, you know!”
Me: “Ma’am, I’m just trying to explain to you that the credit card machine is down.”
Customer: “Well, I don’t listen!”
Me: “…”
(I receive this call from a customer requesting website support.)
Customer: “I want to order from you, but it says that my state is ‘Invalid’!”
Me: “What state are you putting in?”
Customer: “‘The Great State Of Texas!'”
Me: “Are you putting that whole phrase in the box?”
Customer: “Well, it ran out of room after the ‘t’ and the ‘h.'”
Me: “When you put in the state on our site, you need to use the two-letter state code set up by the United States Post Office.”
Customer: “What do you mean by that?”
Me: “The United States Post Office has a code for each state and territory of the United States. Texas would be ‘TX.'”
Customer: “WHAT?! HOW ARE THEY GOING TO KNOW TO SEND IT TO THE GREAT STATE OF TEXAS IF IT ONLY SAYS ‘TX’?! MY ORDER WOULD BE LOST!”
Me: “Actually, I’m pretty sure that the United States Post Office would know that ‘TX’ is ‘The Great State Of Texas.'”
Customer: *types it in* “Oh, look at that; it worked. Can you hold on for a second? I want to call the Postmaster of our town and confirm this.”
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Me: “All right sir, here’s your meal.”
Customer: “Thanks a lot!”
Me: “Have a nice day.”
Customer: *serious* “Don’t tell me what to do!”
