Archive for 2009

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The CSR Of Delphi

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Me: “Good evening, thank you for calling [bookstore]. How may I help you?”

Caller: “My husband is going in for a CAT scan, and he’s kind of claustrophobic. I was wondering what kind of equipment they use?”

Me: “I’m sorry, ma’am, I really don’t have that kind of information. Maybe if you called your doctor?”

Caller: “It’s nine o’clock on a Saturday night! My doctor’s office is closed, duh! That’s why I’m asking you!”

Me: “I’m sorry, but we really don’t have that information.”

Caller: “Well, you have books, don’t you? Why don’t you just go and look it up in a book?”

Me: “Ma’am, we do have a small selection of home reference medical books, but I can’t look it up for you.”

Caller: “Well, you have an intercom, don’t you? Why don’t you just page a doctor and ask him to come to the phone and talk to me?”

Me: “I’m sorry, ma’am. We really aren’t allowed to do that sort of thing.”

Caller: “Well, can you at least connect me with the information desk, or is that too much to ask?!”

Me: “This is the information desk.”

Caller: “Well, a fat lot of good you are!” *click*

There’s No Substitute For Brains, Either

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Customer: “Do you have a pill I can take instead of drinking water?”

Me: “Um, what do you mean?”

Customer: “When I’m at work and I drink water, I have to pee so much! I know there’s got to be a pill I can take instead.”

Me: “There’s really no substitute for drinking water.”

Customer: “No! I know there has to be some kind of pill you can take instead of drinking.”

Me: “I’m sorry, but there’s not.”

Customer: “There has to be something. Never mind, I’ll try to find it myself!” *wanders over to the vitamin aisles in search of water pills*

One Good Turn Perturbs Another

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(A customer comes into our restaurant and angrily slams his pizza box on the front counter.)

Me: “Hello, sir…how can I help you?”

Customer: “Yes, I ordered half pepperoni and half sausage!”

Me: *opens the box* “It looks fine to me, sir. What’s wrong with it?”

Customer: “I wanted my pepperoni on the LEFT side!”