Dairy Can Have That Effect On People

(I’m a personal shopper at a store. A new shopper is hired. Right away, it’s obvious that she’s not the sharpest knife in the drawer. Still, she seems like she can do the job, and there is a bit of a learning curve, so we’re patient with her and help her out if she has any questions. One day, she has a question and asks if I can come to dairy.)

Me: “What’s up?”

Coworker: “So, we’re out of [Half And Half that has “organic” in the name]. What should I do? Give them the store brand?”

Me: “No. We never give a customer non-organic for organic unless they’re okay with it. Give them [Other Brand of half and half that also has “organic” in the name].”

Coworker: “Oh. Is that actually organic or is it just the name?”

Me: “It’s organic.”

Coworker: “Really? How can you tell?”

Me: “It… it has ‘organic’ in the name.”

Coworker: “But isn’t that just the name of the brand? It’s not really organic, right?”

Me: “Okay, you see how the price tag is purple? A purple tag means that the product is organic. It’s like that throughout the entire store.”

Coworker: “Oh! Okay. That makes sense.”

(I really hope this was just a brain fart on her part, but I seriously doubt it.)