D Is For Definitely Shiny
(A customer walks to my register with a Halloween decoration in tow. It’s a cheap cardboard statue of a cartoon-looking black cat covered in a shiny plastic material.)
Customer: “So, why is this 3D?”
Me: “Excuse me?”
(I peer at the tag. It says “3D Cat.”)
Me: “Oh, that’s because it’s 3D.”
Customer: “No, I mean why is it ‘D’? Is it because it’s shiny?”
(A multitude of thoughts are racing through my head at this point. I debate the prospect of explaining to her what 3D actually means. In the end, I decide it’s easier to just agree with her.)
Me: “Exactly! It’s really sparkly and that’s why it’s called a 3D cat. Would you like to purchase it?”
Customer: “Oh, definitely!”
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Question of the Week
Have you ever met a customer who thought the world revolved around them?
