Cutting Down Credit Fraud
Me: “Thank you for calling [Bank]. How can I help you?”
Caller: “Hey, man! I got some fraudulent charges on my credit card.”
Me: “Okay, sir, I understand. Let me help you report this.”
Caller: “Don’t worry, son, I already took care of it.”
Me: “So you already called to report it?”
Caller: “No, son, I cut my credit card in thousands of pieces. Now I need a new one.”
This story is part of the Clueless With Credit Cards roundup!
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Question of the Week
Have you ever met a customer who thought the world revolved around them?