Some Customers Need A Lite Touch

Customer: “I would like to buy the iPad Mini Air Lite.”

Me: “Um… I’m sorry; I’m confused. What kind of iPad are you looking for?”

Customer: “The iPad Mini.”

Me: “Okay.”

Customer: “Air Lite.”

Me: “I’m sorry?”

Customer: “It’s called an iPad Mini Air Lite.”

Me: “Hmm… I don’t think that’s a thing. There’s an iPad Mini, and there’s an ipad Air. I don’t think there’s an iPad Lite, though.”

Customer: “Oh, dear. I was sure it was called the iPad Mini Air Lite. It was in the flyer!”

(I page a coworker in electronics to call me, since I’m just on cash.)

Me: “Do we have, um… iPad Mini Air Lites?”

Coworker: *laughing on the other end of the line* “No. I’ll come talk to her.”

(She bought an iPad Mini.)