Customers Like This Can Really Get Your Goat
I work at a pet rehoming centre, and people often use it like a free zoo. I am walking to my car at the end of the day, and I see some people looking lost.
Me: “Are you okay?”
Woman: “How do we get in?”
Me: “There isn’t a main entrance, just different sections; however, we’re closed now, I’m afraid.”
Woman: “Isn’t there anyone that can show us around?”
Me: “I’m sorry, but we’re closed. Everyone has either gone or is going home.”
Woman: “But we’ve been stuck in traffic; we’ve travelled three hours to get here. Are you sure there isn’t anyone who can show us around?”
Me: “No, we’re closed.”
Woman: “Aren’t there any animals we can look at?”
Me: “There are some goats by the car park over there, but I’m afraid that’s it.”
They finally wandered off to look at the goats and I quickly got into my car and drove off!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.