Customers Have Said Worse, That’s For Sure
(I have a slightly unusual name that people often mishear.)
Me: “This is [My Name]. How may I help you?”
Customer: “Sherry, you said?”
(I say my name again, spelling it right after.)
Customer: “Oh, like the w**** on [Popular TV Show]! Uh… I mean…”
Me: *cracking up* “I think she spells it differently, but yes.”
(We go through the order like normal.)
Me: “Is there anything else I can help you with?”
Customer: “Nope, that’ll be all. Sorry for comparing you to a w**** earlier!”
Me: “Hey, she’s a pretty cool w****. Have a good day!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.