Customers Get Icy Over Anything

, , , , , | Right | January 23, 2019

(I am another customer in line behind this… interesting customer at a popular coffee shop.)

Customer: “Hi, I’d like a tall mocha and the lemon pound cake.”

Barista: “Okay, so, I’ve got one tall mocha and the iced lemon pound cake! Can I get you anything else?”

Customer: “No! No! No! I don’t want my lemon pound cake served on ice! I just want it regular, out of the case here!”

Barista: “Oh, I’m sorry, ma’am, I must have not said it right; the lemon pound cake has a thin icing on it, and it’s officially called ‘iced lemon pound cake.’ It’s not served over ice or anything.”

Customer: “Well, you should change the f****** name! It’s misleading! I haven’t had my coffee yet, and neither has anyone else here! How can we be expected to know that?!”

Barista: “I’m so sorry, ma’am, I understand what you’re saying. Sadly, I don’t have control over the names of our products, since that is decided by corporate.”

Customer: “That’s not my f****** problem! I deserve it free now!”

Barista: “I’m sorry, ma’am, I can’t do that.”

Customer: “F*** you, then!”

1 Thumbs
482