Customers Can Stop You Cold
Customer: “Ma’am, I think your frozen yogurt is expired.”
Me: “Really? What brand?”
Customer: “I don’t remember. But it tasted funny last night when I ate it.”
Me: “What was the expiration date?”
Customer: “Not until next month. But it tasted funny. After I put it in the microwave, it was liquid and warm.”
Me: “You put it in the microwave?”
Customer: “Yeah, it’s frozen yogurt! You have to heat it up!”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
