Customer Service Until You’re Satisfied
(The store I work for sells novelty items including adult toys. We’re currently taking donations for breast cancer, so once I ring in all of the items I ask everyone the same thing.)
Me: “And would you like to donate $2 to our breast cancer awareness organization? You’ll get your name up on our wall and you can even ring the cowbell if you’d like!”
Customer: “Oh, no, I’ve done a lot this year. As a matter of fact I just recently agreed to service someone for free for a $50 donation.”
Me: “… Oh, that’s nice!”
Customer: “Oh, my god! I’m a hairdresser! I meant hair services, not the other kind. Oh, my god. I’m sorry.”
Me: “Oh, that’s okay. Trust me. Working here I’ve heard way worse!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.