Customer Service Stripped Bare
(I have a line of three customers on my register. Customer #1 is a good looking man in his early twenties. Customers #2 and #3 are elderly women.)
Me: “Your total is $15.87.”
Customer #1: “Do you take credit card?”
Me: “Yes, just push the top button and slide your card through.”
(Customer #1 pushes the button and slides his card, but does it the wrong way. I am bagging his items, so I don’t see this until he has tried three times.)
Me: “Strip down, facing me.”
(Customer #1 blushes, and I immediately realize what I’ve just said. I’m about to apologize to the elderly ladies for being risqué when…)
Customer #2: “Yeah, honey, show us what you’ve got!”
Question of the Week
Have you ever served a bad customer who got what they deserved?