Customer Service Staff Can Spot The Customers Who Work In Customer Service
I’ve just gotten off work and I stop by a grocery store to redeem a scratch-and-win card. Since all the cashiers are packed, I just go over to the customer service desk to wait. It’s only been a minute, and the closest cashier spots me and darts over as soon as he rings out his last customer. For a moment, he looks terrified.
Cashier: “I’m sorry, ma’am, I’ll call the manager over for you right away. It might be a moment, though.”
Me: “Oh, no, it’s fine. You guys are busy; I don’t mind the wait.”
The cashier looks visibly relieved.
Cashier: “Oh, thank God. I’ve had three people yell at me today because I couldn’t cash out their tickets right away.”