Customer Service Is Collapsing
(I am a teenager, working in a department store. One day I am on the shop floor with my mum, who has come to meet me on my lunch break. Due to a combination of the hot weather and having skipped breakfast, out of nowhere, I faint. My mum puts me in the recovery position and some of my colleagues start to come over to see if I’m okay. Amidst the commotion, a customer comes over, sees my uniform, and bends over to where I am LYING ON THE FLOOR.)
Customer: “Excuse me. What time do you close today?”
Me: *too woozy and shocked to think of another response* “4:30.”
(The customer walked off without even a thank-you.)
This story is part of the second Heatwave roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
