Customer Satisfaction Is Dropping

, , , , | Right | January 12, 2019

(One night I’m working the front register. An older male customer walks in.)

Me: “Hello, what can I get for you?”

Customer: “I want a double cheeseburger, small fry, and a ten-piece chicken nugget.”

Me: *inputs the order* “Anything else for tonight, sir?”

Customer: “I want my nuggets dropped FRESH!”

(My night-shift manager is behind our wall with our fryers.)

Night Manager: “Sir, our nuggets just came up.”

Customer: “I DON’T CARE. I WANT THEM DROPPED!”

Me: *takes his money as I think to myself* “If we drop your nuggets right after some JUST came up, that means you’d have to wait longer, dumb-a**.”

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