This Customer Needs To Be Ghosted
Cashier: “Hello, ma’am. How may I help you?”
Customer: “I need a refund for this game!”
Cashier: “Was it defective?”
Customer: “It released evil spirits into my house!”
Cashier: “I’m sorry, ma’am. Unless it was defective, it cannot be returned once opened.”
Customer: “MY HOUSE IS CURSED BECAUSE OF YOU!”
(I see the title of the game at this point, Wii Play Plus, and know exactly what she is talking about.)
Customer: “YOU WILL GIVE ME A REFUND OR I WILL SUE THIS STORE FOR EVERY F****** PENNY!”
Me: “Excuse me, ma’am. The ghost mini-game does not actually detect real ghosts.”
Customer: “What?”
Me: “The Wii takes advantage of the Wii MotionPlus to detect where it’s pointing even if it’s off the screen. There are no actual ghosts in your house.”
Customer: “Well, I never! Who thought that was a good idea? People could get confused easily!” *flounces out, game in hand*
(The cashier wordlessly handed me a 75%-off coupon.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
