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That Customer Was Bad Economics

, , , , , , | Right | November 6, 2017

(I am a customer in this story. I am looking for a book for class. Seeing that the only employee at the help desk is already assisting a customer, I go to search for the book on my own. Unsuccessful, I return to the desk ten minutes later to see the same customer still there. He is speaking very slowly, as if half-asleep.)

Customer: “I’m sure you have it. It’s supposed to be a very good book.”

Employee: “I’m sure it is, but nothing is coming up in my search. Are you sure you can’t remember the title?”

Customer: *ignoring question* “Economics. It’s about economics. The lecture was very interesting.”

Employee: “Well, we have a lot of books on economics. How about [Book #1]? That one is very popular.”

Customer: “No, no. It was in the lecture. That’s not it. He mentioned it and I want to read it.”

Employee: “Yes, I understand, but unfortunately I won’t be able to find that exact book if you don’t know the title, author, or specific subject matter.”

Customer: “Economics. Bad economics. Like monsters. Monsters in the economy…” *begins talking about current economic events*

(This goes on for another agonizing eight to ten minutes, and I’m torn between laughing and being extremely annoyed, but I am incredibly impressed at the employee’s patience. Another employee finally comes to the desk to assist me, and is able to confirm within 30 seconds that the book I’m looking for is out of stock. Just as I’m about to leave, I hear:)

Employee: “Sir, what about [Book #2]? I searched for recent lectures on economics and this book came up. Does [Book #2] sound familiar?”

Customer: “No… Well, yes. That could be it. That might be it. Yes. That was the book.”

Employee: “Fantastic! We don’t currently have it in stock, but I can order it for you and it will be here by the end of the week.”

Customer: “Oh, no. No, I don’t want to buy it. I just wanted the title. I’ll go find it at the library.” *leaves without saying thank you*

Employee: *slowly lowers head onto desk*

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