The Customer Is Always Night

(I work the front desk at a senior living facility. I am working the evening shift when a resident comes up to me. There are six managers that cover different departments in our building.)

Resident: “Who’s in charge today?”

Me: “[Manager], but she’s gone home for the day.”

Resident: “Who’s here, then?”

Me: “All the managers have left for the day, ma’am.”

Resident: “Left?! Why did they leave?”

Me: “They went home.”

Resident: “Why did they leave so early?”

Me: “It’s 6:30 at night.”