Custom-R Surviss

My job involves data entry at a large company where a lot our requests come in via customer service channels. As such, we get a lot of misspellings, but we are required to enter names exactly as they’ve been provided to us.

Sometimes it’s something simple that was probably misheard (e.g. “Soft N Corp.” rather than the correct “Soften Corp.”) or mistyped (e.g. “Blenda” instead of “Brenda”).

Once, I had to type in “Harley Quinn Company” (yes, exactly like the Batman character) instead of “Harlequin Company,” even after I asked my supervisor about it.

A lady named something like Darlene Pierce has sometimes been entered as “Darling Person.” I’ve also seen “Centrial Corp.” and “Eleate Company.” Most recently I had a request come in from “Monic,” which I am almost certain was meant to be “Monique.”

The customer service reps are all great, but sometimes I’m not sure they’re hired for their spelling skills.