Curtains Up For This Kitty
(I’m on the phone with a caller and assisting with her ticket purchase for a future visit.)
Me: “Okay, so did you say you needed two senior tickets?”
Caller: “Oh, no… it’ll be one adult and one senior. My boyfriend is younger than me. I’m a cougar. RAWR!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.