Cross-Branding
Customer: “Which is the better of these two cake mix brands?”
Me: “Well, both are on sale. One does contain more trans-fats, though.”
Customer: “Nah, I’ll go with this one. I’d rather use shortening than a stick of butter. Don’t want all of them… uh… transvestites.”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
