Credited With The Sound Of Silence

, , , | Working | April 19, 2018

(I’m getting ready to move two hours away and need to set up electricity for the new apartment I’m moving to. The power company at my new apartment is different than the one at my current apartment, so I call the new company to get an account set up.)

Representative: “You need power turned on at [date] for [address]; is this correct?”

Me: “Yep, you got it.”

Representative: “Okay, since you have never had an account with us, there will be a deposit.”

(Several seconds of silence follow as I’m hoping there will be a followup to his last sentence.)

Me: “Is that just because I’ve never had power with you before, or can you do like a credit check?”

Representative: “If you had let me FINISH, I would have said that you would have to pay a deposit assuming you fail a credit check.”

(Yes, he yelled the word “finish” and I’m pretty angry at how much of a jerk this guy is being.)

Me: “Then run my d*** credit. Are you running it yet? Are you finished talking? Is it credit check time? I’m assuming that you not talking means you are finished with your sentence. Of course, I thought that before, when you were quiet for five full seconds, but maybe I’m wrong. Go ahead… Run my credit.”

Representative: *a little bit nicer* “Um… Okay. I will go ahead and run your credit, now.”

(A few more seconds pass.)

Representative: “Okay. You do not have to pay a deposit. Your credit score is really good.”

Me: “Didn’t think I would need to pay one.”

Representative: “Your account is set up. I’m going to send you over to a survey to rate our conversation. Remember to rate me fairly based on the service I have provided today.”

(I rated him VERY fairly based on the service he provided.)

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